INA KESS is a Swiss luxury fashion brand that combines technical performance fabrics with elegant, tailored design for women who care about clothing that moves seamlessly from work, travel, sport, to everyday life. The brand was founded in Switzerland and focuses on timeless, functional pieces designed to last.

INA KESS is a Swiss brand with its atelier based in Switzerland, where each collection is conceived, designed, patterned, prototyped, fitted, refined, and tested before being brought to life by carefully selected manufacturing partners in Portugal.

INA KESS garments are designed in Switzerland and produced in Portugal using the highest quality materials sourced from Switzerland, Italy, France, and Portugal.

INA KESS combines the technical know-how of its performancewear roots with the elegance of perfectly tailored fashion. Our garments feature intelligent, innovative fabrics and timeless silhouettes, crafted with meticulous attention to detail. The result is clothing that is comfortable, functional, and effortlessly adaptable to every aspect of modern life.

1. Experience the full INA KESS collection in person at the INA KESS Flagship Store in Zurich:

INA KESS Flagship Store
Brandschenkestrasse 96
8002 Zurich, Switzerland

Opening hours:
Monday to Friday: 10 AM – 7 PM
Saturday: 10 AM – 4 PM

2. For a more private and intimate shopping experience, visit our INA KESS Loft, located near our atelier:

INA KESS Loft
Wächlenstrasse 5
8832 Wollerau, Switzerland

Opening hours: Thursdays 10 AM – 6 PM

3. INA KESS is also available in brand-owned / shop-in-shop locations in the most prestigious department stores across DACH, Luxembourg, and Singapore. For a full list of these locations, please visit this page.

4. Our carefully curated partner stores bring INA KESS to various locations in Switzerland, Germany, Austria, the US, Singapore, Luxembourg, Dubai, and more. Each store is selected for its alignment with our luxury vision and commitment to exceptional service. For more details and to find a location near you, please visit our Store Locator.

Yes, the INA KESS Flagship Store is located at Brandschenkestrasse 96, 8002 Zurich, Switzerland. This is where you can experience the full INA KESS collection in person, explore our fabrics and craftsmanship, and receive personalised styling advice from our expert team.

For more information, please visit the Flagship Store page.

Yes. INA KESS is currently hosting a pop‑up store at Zurich Airport, a collaboration we have proudly maintained for several years in a row. You can find us at the Airside Center, Level 2 (next to Sprüngli Café & Duty Free), where we present a curated selection of our collections designed for stylish travel and everyday elegance.

The pop‑up is open daily from 8:00 AM to 8:00 PM until 15 June 2026.

For more details or to plan your visit, please see the Zurich Airport pop‑up page.

INA KESS draws on its heritage in performancewear, utilising intelligent, innovative fabrics originally designed for performance. These fabrics are now paired with timeless, perfectly tailored designs, creating clothing that is functional, flattering, and versatile.

We use high-quality performance fabrics sourced from Italy, France, and Portugal. Each material is carefully selected for:

• breathability
• four-way stretch
• durability
• quick-dry properties
• shape retention

Signature materials include BOND, LYRIX, X10, and SCUBADINE. Please visit our signature fabrics page for more details about our fabrics.
To learn more about the fabric of a specific product you're viewing, simply click the information link located just below the product description on the product page.

At INA KESS, functional clothing is designed to unite technical performance with lasting elegance. Each piece combines multiple benefits within one refined garment — including four-way stretch, breathable fabrics, quick-dry performance, wrinkle resistance, and reliable shape retention.

True luxury, however, lies in the details. From premium endless-twist yarns selected to keep inner seams smooth, refined, and resistant to the “hairy” appearance that can develop after repeated washing, to buttons and metallic trims enriched with a proportion of real gold, every element is chosen with longevity and beauty in mind.

This is performance wear with a feminine, polished finish: created to endure, both in function and in appearance.

Yes. Our fabrics are engineered to adapt to your lifestyle, offering breathability, lightness, and stretch, while maintaining structure and elegance throughout the day.

Durability is built into every piece. Our fabrics are designed to retain their shape, colour, and integrity even after frequent wear. By combining technical expertise with luxury craftsmanship, INA KESS ensures garments last for years while maintaining their elegance.

INA KESS prioritises timeless design and durability, encouraging thoughtful consumption. Fabrics are sourced from carefully curated European producers, chosen for longevity, quality, and minimal environmental impact. Investing in fewer, better pieces aligns with our sustainability philosophy.

INA KESS garments are designed for all-day versatility. They move seamlessly between work, travel, social occasions, and relaxed moments, while maintaining a polished, elegant silhouette. Comfort and luxury are at the core of every piece.

Absolutely. Most INA KESS pieces are wrinkle-resistant, lightweight, and versatile, making them perfect for travel, long commutes, or a day that transitions from work to evening events.

INA KESS garments are crafted from high-quality, functional fabrics that require delicate care to maintain their shape, performance, and elegance. Please follow these instructions:

Use a detergent for delicate fabrics.

Wash inside out at 30°C.

For most garments, we recommend using a mesh laundry bag. Please always check the care label inside your piece to confirm the best washing method.

Avoid washing with items that have zippers or rough surfaces.

Do not wash by hand or alone in the machine, as excessive motion may damage the fabric.

Remove clothes from the machine immediately after washing and hang them to dry. They dry quickly and naturally.

Do not use fabric softener.

Do not tumble dry.

Do not iron. If necessary, use a steamer carefully.

Blazers, coats, and garments with non-removable shoulder padding should generally be professionally dry-cleaned.

Knitwear: Wash on a 20 °C wool cycle. Please remove immediately after the cycle ends and dry flat to maintain shape and quality.

Always remove shoulder pads and belts before washing.

These steps ensure that each piece retains its luxury feel, flawless fit, and technical performance.

No. We recommend air drying to preserve the fabric’s elasticity and performance. For knitwear, please dry flat to maintain its shape and quality.

Our white blouses are made from high-tech functional fabrics and require thoughtful care to preserve their beauty over time.

Wash at 30°C with a delicate detergent, ideally together with other white garments. To protect buttons and refined details, we recommend using a laundry mesh bag and avoiding both underfilling and overloading the machine. For occasional added stain-removal support, a small amount of bile soap may be used where needed.

To minimise creasing and maintain a polished finish, remove the garment from the washing machine as soon as the cycle ends and hang it to dry on a hanger.

These simple care steps help preserve brightness, texture, shape, and the overall refined appearance of the piece.

If you notice a defect, please contact our Customer Experience Team. We will carefully assess the issue and offer tailored solutions, including repairs, adjustments, or exchanges. Our goal is to help and to ensure every piece continues to meet the high standards of INA KESS craftsmanship.

Our garments are designed to offer a flattering, elegant fit, with high-quality fabrics that provide gentle stretch for comfort while maintaining their refined structure. If you are between sizes, we generally recommend choosing the smaller size for the most precise fit.

For further guidance, please refer to our Size Guide, available on every product page, which includes detailed international size conversions as well as our Fit Quiz. In less than two minutes, the quiz recommends the most suitable size for each product based on your answers, and your personalised recommendations are then remembered across all product pages for future visits. You may retake the quiz at any time.

Should you have any questions or wish to receive personalised advice, our Customer Experience Team and Instant Video Shopping feature are always available to assist you.

Size conversion charts are available on our website under Size Guide, where you will also now find further information directly within the size chart itself. There, you can access detailed international sizing information, our recommended size for each individual product, and a simple Fit Quiz that takes less than two minutes to complete and asks a few quick questions about your body and fit preferences. Based on your answers, the quiz recommends the most suitable size and saves your responses, allowing your recommended size to appear automatically across all other product pages. Should you wish to retake the quiz at any time, simply click on 'Find Your Size' again to begin anew. A detailed measurement guide is also provided to help you determine your exact size with confidence.

Not a problem at all. For a truly personalised experience, please contact us directly via the black ‘Instant Video Shopping’ link on the product page. This connects you via your WhatsApp to our Flagship Store in Zurich. You can ask specific questions about any aspect of the product, including size, and use the video call function to receive expert guidance and the most precise advice.

If your garment does not fit perfectly, please do not hesitate to contact our Customer Experience Team. They will be happy to help and to provide personalised advice, and will help you find the best solution, whether that’s an exchange, adjustment, or alternative style.

If your preferred size is unavailable, you can join the waitlist on the product page to receive an email notification when the item is restocked.

If your size is currently unavailable, you can join the waitlist on the product page. Simply select the missing size, click the 'Join the Waitlist' button, and enter your email address. You will receive a notification as soon as your size is back in stock.

Please note that not all styles are reproduced, so we recommend joining the waitlist for your preferred size to secure it as soon as it becomes available. You can also contact our Customer Experience Team to get more information about restocks or similar styles.

If you would like personalised, tailored guidance before making a purchase, our Customer Experience team gladly offers:

In-store Private Shopping – at our Flagship Store in Zurich, a stylist will be available exclusively for you on your chosen date and time. Book your appointment via our website via this Calendly link.

Instant Video Shopping – for clients worldwide, our team can present products live and answer your questions. This service is available Monday to Friday, 10:30 AM – 6:30 PM CET. Simply click the 'Instant Video Shopping' button here or on any product page to start a video call session. You are welcome to join the session without turning on your camera, so you can browse and ask questions comfortably and privately.

For any further assistance, please contact us via email contact@inakess.com or phone at +41 43 508 42 85.

Instant Video Shopping lets you connect directly with our Flagship Store via video call on WhatsApp to ask product-specific questions, receive personalised styling or sizing advice, and experience expert, attentive service from the comfort of your home.

This service is available Monday to Friday, 10:30 AM – 6:30 PM CET.

Yes. INA KESS offers exclusive Private Shopping experiences both in-store at our Flagship Store in Zurich and online via Instant Video Shopping.

In-store: Book a dedicated appointment with one of our stylists to explore our collection. Schedule directly via this Calendly link.

Online (Instant Video Shopping): Our team can present products live and answer your questions Monday to Friday, 10:30 AM – 6:30 PM CET, via the 'Instant Video Shopping' button here or on any product page. You are welcome to join the session without turning on your camera, so you can browse and ask questions comfortably and privately.

For any further questions, please contact us via email contact@inakess.com or phone at +41 43 508 42 85.

You can reach the INA KESS team through several channels.
We recommend contacting us in the following order for the fastest response:
1. Phone: Call us directly at +41 43 508 42 85 (Switzerland & International).
2. WhatsApp: You can message us on WhatsApp at +41 76 518 42 85 for quick questions regarding products, orders, or sizing.
3. Instant Video Shopping: If you would like to see a product in more detail but are unable to visit one of our stores, you can use our ‘Instant Video Shopping’ feature located below the 'Add to Cart' button on each product page. This will connect you directly with our Flagship Store, where a member of our team will be delighted to present the item to you live via video and answer any questions you may have. Please note that Instant Video Shopping is available Monday to Friday from 10:30 AM to 6:30 PM, and of course, you can keep your camera off if you prefer.
4. Email: Send us an email at contact@inakess.com. We aim to respond within one business day. 

Our customer experience team will be happy to assist you with product questions, sizing advice, orders, shipping, or returns.

No. You can complete your purchase as a guest without creating an account. However, we recommend that you make an account so that you can check your order history at any time. 

Click 'Forgot password?' on the login page and enter your email address. You will receive an email with a 'Reset password' button. By clicking this button, you will be directed to a secure page where you can create a new password.

To ensure a fair opportunity for everyone to shop our most sought-after pieces, we do not offer online reservations. If you would like to reserve a style at our Zurich Flagship Store, our Customer Experience Team will be delighted to assist you. Simply call them directly: +41 43 508 42 85 (Switzerland & International), or send them a message on WhatsApp at +41 76 518 42 85.

To place an order, simply select a product, choose your preferred size, and click 'Add to Cart.' The item will automatically appear in the cart drawer, allowing you to continue shopping quickly and conveniently.

Once you have added all desired items, click Checkout. On the checkout page, you can enter your contact and shipping details, select your preferred shipping and payment method, and complete your purchase.

After your order has been successfully placed, you will receive an order confirmation email with the details of your purchase.

Yes. For customers in Switzerland, we offer in-store pickup at our Flagship Store.

When you add an item to your cart, it will automatically appear in the cart drawer. Once you have finished shopping, you can choose between Shipping or Store Pickup. If you select Store Pickup, you will be able to choose a date and time for collection.

As soon as your order is ready, you will receive an email notification inviting you to collect it at our Flagship Store.

Yes. Our Customer Experience Team will be delighted to assist you with placing an order by phone. You can reach us at +41 43 508 42 85.

If your order has not yet been prepared for shipment, it may be possible to add, remove, or adjust items, as well as update your shipping address. Please contact our Customer Experience Team promptly at contact@inakess.com or by phone at +41 43 508 42 85 to check your order status and arrange any changes.

Once your purchase is complete, you will receive an order confirmation email with all the details of your purchase. Your order is officially accepted and processed once your payment is approved and your shipping address is verified.

A tracking number will be sent via email as soon as your shipment is dispatched, allowing you to monitor its progress until it reaches you.

If you are a Shop App customer, you can also track your order from start to finish directly in the app, giving you full visibility over your shipment.

For customers in Switzerland, if you select the 'Store Pickup' option, you will receive an email notification as soon as your order is ready for collection at our Flagship Store:

INA KESS Flagship Store
Brandschenkestrasse 96
8002 Zurich, Switzerland

The displayed currency is automatically applied based on your shipping country. You can adjust the shipping region by clicking on the country selector at the top right (CHF, EUR, SGD, or USD) and choosing:

Switzerland – Swiss Francs (CHF)

Europe – Euro (EUR) for Germany, Austria, and all other EU countries

United States – US Dollars (USD)

Singapore – Singapore Dollars (SGD)

International – Euro (EUR) for all non-EU countries

The relevant currency will then be shown throughout the site. Please note that the checkout will always reflect the currency of your selected shipping region.

If you wish to pay in a different currency, you must select a shipping address corresponding to that currency, as orders cannot be completed otherwise.

Yes. You can select English or German by using the country and language selector at the top right of the website. Your chosen language will then be applied across the site.

We accept Visa, MasterCard, American Express, Twint, PayPal, Klarna, Google Pay, Apple Pay, and payments via the Shop App, which also allows you to track your order from start to finish. Some cards or payment methods may require authorisation from the issuing bank.

For a smooth checkout, please ensure that your billing address matches the address on your card statement.

Absolutely. Protecting your personal information is a top priority at INA KESS. We use state-of-the-art security systems to ensure your data is safe throughout your shopping experience. For more details on how we handle your information, please see our Privacy Policy.

Yes. INA KESS offers worldwide shipping.

Shipping within Switzerland and the EU is free of charge. For our EU customers, we also offer an express shipping option for €15. For all other international destinations, a standard shipping fee of €29 applies.

Please note that we currently offer free shipping to our customers purchasing from Singapore.

At this time, same-day delivery is not available. We offer fast shipping within Switzerland, the EU, and internationally, and you will always receive an email with tracking information so you can follow your order from dispatch to delivery.

If your shipping address differs from your account or payment details, you can enter it during checkout. Once an order has been placed, it is difficult to change the delivery address because we aim to dispatch orders promptly.

If you need to update your address, please contact our Customer Experience Team as soon as possible, and we will do our best to accommodate your request.

On our website, the expected delivery time is indicated for each order. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

Estimated delivery times from order placement:

Switzerland: 1–3 working days

EU Standard: 3–5 working days

EU Express: 1–2 working days

International: Up to 7 working days, depending on the region

For shipments outside of Europe, we use FedEx, and a tracking number will be sent via email once your order is dispatched.

If your package does not arrive within the expected timeframe, please contact our Customer Experience Team, who will be happy to assist you.

For shipments within Switzerland and the EU, all duties and taxes are included, so no additional fees apply.

For orders shipped to other international destinations, duties and taxes depend on the regulations of the destination country.

For our customers in the United States, shipping and duties are calculated at checkout, ensuring a seamless purchase. Once checked out, no additional duties or fees will be due when your order arrives.

We want you to love every piece you order. If you wish to exchange or return an item, you may do so within 14 days of delivery, provided it is unworn, in its original condition, and with all tags attached.

For exchanges, we are happy to cover the shipping cost of the returned item.

To start a return or exchange, simply click here to access our returns & exchanges portal and follow the easy instructions — our team is here to guide you every step of the way.

Absolutely. In-person returns are available exclusively at our Flagship Store in Zurich.

Please note, however, that this only applies to orders shipped within Switzerland. For international orders, returns must be sent from the country where the purchase was made, due to tax and customs regulations. We recommend using our online returns & exchanges portal to start the process, which guides you through the correct procedure for your country.

For in-store exchanges in Switzerland, we suggest contacting our Customer Experience Team beforehand to confirm that your desired item is available before your visit.

Absolutely. With our Instant Exchange option on the INA KESS Returns & Exchanges Portal, you can swap your item for the correct size, color, or style and order it without waiting for a refund first. Your new item is shipped immediately once your return is registered, making the process fast, seamless, and convenient.

The exchange is handled entirely online, allowing you to secure the piece you truly want while enjoying the same quality care and service as your original purchase. With this instant exchange solution, we make it easy to get the perfect fit or style on your first try, because your satisfaction is our priority.

If you need an invoice for customs clearance when returning an item, please contact our Customer Experience Team at contact@inakess.com. We will provide the necessary invoice or documentation to ensure your return is processed smoothly and in compliance with customs requirements.

We kindly ask that items be returned in their original INA KESS packaging to ensure they are fully protected during transit. If the original packaging is not available, you may still return the items, but please make sure they are carefully packaged, unworn, and in their original condition to avoid any damage.

As soon as your returned items have been received and inspected, your refund will be processed promptly using the original payment method.

No. Shipping costs, duties, or taxes are non-refundable. For returns, a fee of EUR 25 applies to orders within the EU and EUR 50 to orders outside the EU.

Exchanges are always free of charge, ensuring you can easily find the perfect size or style.

Return: You will receive a full refund (excluding delivery costs and duties) once the items have been inspected and approved through our return control.

Exchange: This option is instant and a great choice if you want a different size, color, or style. The returned items are inspected and approved in the usual way, and your new items are shipped immediately — no waiting for a refund first. Any difference in value is automatically adjusted via your original payment method, and our Customer Experience Team is happy to assist if needed. You will receive an email confirming your exchange and the expected delivery of your new items.

Link: INA KESS Returns & Exchanges Portal

If you notice a defect, please contact our Customer Experience Team as soon as possible. We will work with you to find the most suitable solution, whether that involves an exchange, repair, or refund, ensuring a seamless and effortless experience.

The INA KESS Animal Foundation is a Swiss non‑profit organisation established in 2021 by the INA KESS brand to improve the lives of animals and make a meaningful, lasting impact on animal welfare. The Foundation supports carefully selected projects, from rescue and rehabilitation efforts to ongoing care and protection initiatives. It was inspired by the brand’s beloved cats, Barney and Alfred, and reflects INA KESS’s commitment to compassion, respect, and better lives for all animals.

For more information, please visit the INA KESS Animal Foundation website.

Instagram: @inakessanimalfoundation

TikTok: @inakessanimalfoundation

INA KESS Vibes is part of INA KESS Experiences, which are curated moments designed to combine movement, style, and vibrant energy in unique, inspiring settings — from mountain retreats to energising wellness sessions.

As the umbrella for all INA KESS Vibes, each experience reflects our philosophy of flow, connection, and living in style. For more details on upcoming experiences and to join the INA KESS Vibes, visit our INA KESS Experiences page.